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The Leading Practice

Microservices AI marketing platform serving 40+ tenants and 5,000+ end users.

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What it is

The product, and the problem it exists to solve.

A marketing platform that agencies and their clients share, so access control has to work at three levels.
Every customer conversation lands in one inbox instead of three: email, SMS and live chat.
AI answers what it can and hands anything uncertain to a human.
SEO reporting runs itself on a schedule rather than being assembled by hand each month.

My part in it, feature by feature.

Three-level RBAC on Supabase Auth, with row-level security enforcing tenant isolation in the database itself.
Conversation hub unifying email, SMS and live chat behind topic detection and human-fallback routing.
Gmail automation service in FastAPI with RAG memory on Pinecone, processing 23,000+ emails a day.
Two-way Gmail sync over Pub/Sub webhooks.
CrewAI agents wired to MCP tool servers for automated SEO reporting.

I take products from data model to interface, and the infrastructure underneath. Tell me what you’re building.